Insurance Leads for Sale: What to Look For Before You Buy
A practical guide to evaluating insurance leads for sale in Canada. Learn what questions to ask vendors, red flags to avoid, and how to get the best ROI from purchased leads.
Insurance Leads for Sale: What to Look For Before You Buy
Buying insurance leads can be a great way to grow your practice—or an expensive mistake. The difference usually comes down to choosing the right vendors and knowing what to look for before you buy.
This guide will help you evaluate insurance leads for sale and avoid common pitfalls.
The Insurance Lead Market
Before diving into evaluation criteria, understand the market:
Who Sells Insurance Leads?
- Lead Aggregators: Companies that collect leads from multiple sources and resell them
- Direct Publishers: Websites that generate their own leads through content or ads
- Lead Networks: Platforms connecting agents to multiple lead sources
- Marketing Agencies: Companies that run campaigns and sell the resulting leads
- Referral Services: Platforms that match consumers with agents
How Leads Are Generated
Understanding lead sources helps you evaluate quality:
- Quote engines: Consumer fills out a quote form
- Content downloads: Consumer downloads a guide in exchange for contact info
- Paid advertising: Consumer clicks an ad and submits information
- Organic search: Consumer finds a website through Google
- Social media: Consumer responds to a social post or ad
- Phone calls: Consumer calls a number seeking insurance
What to Look For in Lead Vendors
Essential Quality Indicators
Lead Source Transparency
- Where did the lead come from?
- What did the consumer think they were signing up for?
- Was the lead generation compliant with CASL and privacy laws?
Delivery Method
- Real-time delivery (immediate) is best
- Aged leads (1+ days old) require lower prices
- Batch delivery limits your speed advantage
Contact Verification
- Are phone numbers validated?
- Are emails verified as real?
- Is there duplicate checking?
Intent Signals
- Did they request a quote?
- What specific product were they interested in?
- What timeline did they indicate?
Pricing Structures
| Structure | Pros | Cons |
|---|---|---|
| Per Lead | Simple, predictable | Quality can vary |
| Per Contact | Pay for verified contacts | Lower volume |
| Per Appointment | Only pay for meetings | Higher per-unit cost |
| Subscription | Predictable monthly cost | Locked in commitment |
| Performance | Pay for results | Complex tracking |
Red Flags to Avoid
- No refund policy: Good vendors stand behind their leads
- Vague lead sources: "Multiple channels" is not an answer
- High minimum commitments: Reputable vendors let you test small
- No geographic filtering: You need leads in your licensed areas
- Pressure tactics: If they're pushing hard, the leads might be weak
- Too good to be true pricing: $5 exclusive leads don't exist
Questions to Ask Before Buying
About Lead Quality
- Where specifically do these leads come from?
- What did the consumer see before submitting their information?
- How do you verify contact information?
- What's the average contact rate for these leads?
- How old are the leads when I receive them?
- Are these leads CASL compliant?
About Exclusivity
- How many agents receive each lead?
- Is there an exclusive option?
- Are there different tiers of exclusivity?
- How do you prevent overselling?
About Policies
- What's your return policy for bad leads?
- How do you define a "bad" lead?
- What's the refund process?
- Is there a minimum purchase?
- Can I pause or cancel easily?
About Support
- Do you provide conversion training?
- Is there a dedicated account manager?
- What reporting do you provide?
- How quickly do you respond to issues?
How to Test a New Vendor
Never go all-in with a new vendor. Here's a systematic testing approach:
Phase 1: Small Batch Test (Week 1-2)
- Purchase 20-30 leads
- Track everything:
- Date/time received
- First contact attempt time
- Number of contact attempts
- Contact made (yes/no)
- Lead quality (1-5 scale)
- Outcome (appointment, quote, sale, DQ)
- Work leads thoroughly: Minimum 5 contact attempts over 2 weeks
Phase 2: Analysis (Week 3)
Calculate key metrics:
- Contact rate: % of leads you actually reached
- Quality rate: % of contacts that were legitimate opportunities
- Appointment rate: % that agreed to discuss coverage
- Cost per contact: Total spend / leads contacted
- Cost per appointment: Total spend / appointments set
Phase 3: Decision (Week 4)
| Metric | Continue Testing | Scale Up | Walk Away |
|---|---|---|---|
| Contact Rate | 50-65% | 65%+ | Below 50% |
| Quality Rate | 60-75% | 75%+ | Below 60% |
| Apt Rate | 10-15% | 15%+ | Below 10% |
Phase 4: Scale Carefully
If metrics are good:
- Double volume for the next month
- Continue tracking
- Don't commit to long contracts yet
- Build volume gradually
Maximizing ROI from Purchased Leads
Speed Is Everything
- Call within 5 minutes of receiving the lead
- Text immediately if call goes to voicemail
- Email with value within the first hour
- Second call attempt within 4 hours
Multi-Channel Follow-Up
Don't rely on just phone calls:
- Call (primary)
- Text (if no answer)
- Email (always)
- Call again (different time)
- Voicemail (leave one good one)
Lead Scoring and Prioritization
Not all leads deserve equal attention. Prioritize by:
- Speed: Fresher leads first
- Intent: Quote requests over information seekers
- Fit: Right product, right geography
- Value: Higher premium potential first
The Follow-Up Sequence
Day 1 (Critical)
- Call within 5 minutes
- Text if no answer
- Email with value
- Second call in 4 hours
- Third call in evening
Days 2-7
- Daily call attempt (varying times)
- 2-3 texts total
- 2 emails with different value props
Days 8-30
- Call every 3 days
- Email weekly
- Add to nurture sequence
Common Mistakes When Buying Leads
- Not following up fast enough: Minutes matter
- Giving up too soon: Most conversions happen after 5+ touches
- No tracking system: You can't improve what you don't measure
- Buying more than you can work: Quality follow-up beats quantity
- Blaming the leads: Often it's the follow-up, not the lead
- Long contracts upfront: Always test before committing
Building a Lead Buying Strategy
Diversify Your Sources
Don't rely on one vendor:
- 2-3 lead sources minimum
- Different lead types (some shared, some exclusive)
- Mix of price points
- Balance volume and quality
Budget Allocation
Example monthly budget: $2,000
- 40% ($800): Primary high-quality vendor
- 30% ($600): Secondary vendor for volume
- 20% ($400): Testing new sources
- 10% ($200): Reserve for opportunities
Long-Term Thinking
Purchased leads are a tool, not a strategy:
- Build referral systems simultaneously
- Invest in organic lead generation
- Reduce dependency over time
- Use purchased leads to build client base for referrals
Next Steps
Ready to evaluate specific lead types or generation methods?
- Read our comparison: Exclusive vs. Shared Insurance Leads
- Learn to generate your own: How to Generate Insurance Leads
- Download our Lead Vetting Checklist
Frequently Asked Questions
Are purchased insurance leads worth the money?
It depends on the lead quality and your follow-up system. Good leads with strong follow-up can generate 3-5x ROI. Poor leads or weak follow-up often result in losses. Start with small test batches before committing to larger purchases.
How can I tell if an insurance lead vendor is legitimate?
Look for transparent lead sources, real-time delivery, a clear return policy, verifiable reviews, and willingness to let you test with small batches. Avoid vendors who require large upfront commitments or won't explain where leads come from.
What's the best way to test insurance leads from a new vendor?
Start with 20-50 leads, track contact rates and quality carefully, work them thoroughly for 30 days, then calculate your cost per contact and cost per appointment. Only scale up if the numbers make sense.
Related Content
Insurance Leads in Canada: The Complete Guide
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